This website is owned and operated by Gold Club Rewards Company (Pty) Ltd (Registration number: 2013/004089/07) a private company registered in accordance with the laws of the Republic of South Africa and any reference made to “Gold Club”, "we", "us", or "our" in this privacy policy refers to Gold Club Rewards Company (Pty) Ltd. By using this site, you agree to this website’s policy, as set out below. This policy relates to the collection and use of personal information you may supply to us on the website.
We reserve the right, at our discretion, to modify or remove portions of this policy at any time. This policy is in addition to any other terms and conditions applicable to the website.
We recognise the importance of protecting the privacy of information collected about visitors to our website, especially information that can identify an individual (“personal information”).
This policy governs the way your personal information, obtained through the website, will be collected, protected, and used. You should review this policy periodically so that you are updated on any changes.
Information about visitors to our site is collected only when voluntarily submitted. For example, when you supply information to provide us with comments, suggestions or in respect of a complaint. We collect, store, and use this information to ensure that we are providing you with the highest standard of service at all times.
We will collect personal information from you such as your first name, surname, contact number and email address, which information shall be collected through a secure, encrypted network.
We will not share your personal information with any third parties. The only exception is companies within our own group of companies, subject to your express consent for us to share such information. We shall further share your information when you give us permission to or instruct us to, or when required to do so by law.
We will collect your personal information directly from you with your express consent.
We will further only process your personal information in accordance with and subject to the provisions of the Protection of Personal Information Act 4 of 2013.
A cookie stores information from the web browser that was sent to the web server and is stored on your local computer. The server uses this when you revisit a website. We may use persistent and session cookies on our website. These cookies allow us to provide you with an improved user experience on our website. It may also have an effect on how you receive online advertisements.
We use Google Analytics to track and analyse the use of this website. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
We also make use of Google Display Network advertising and remarketing advertising. This means that prior to and after you visit our website, you may see our online advertising banners on other websites you visit.
You can add, edit, or delete interests and demographic data to personalize Google Display Network ads via the Ads Preference Manager.
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we review and regularly update our security measures in line with available technologies. We make use of SSL technology to encrypt information transmitted from the website to our servers. This is password protected and firewalled.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we do take all reasonable and available steps to protect any of your personal information we hold, both on the website and within our internal information systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged, by way of non-disclosure agreements, to respect the confidentiality of any personal information held by us.
We will notify you of any compromise to your personal information in a timely manner. However, we cannot be held responsible for events as a result of unauthorised access to your personal information.
You have the right to request access to any of your personal information we hold. We undertake to present you with this data upon request. You further have the right to request the correction, deletion, or destruction of any personal information we hold about you.
We may provide links to websites outside of our website, as well as to third party websites. These sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to and from our website.
Before disclosing your personal information on any other website, we advise you to examine the terms and conditions and privacy statement of any website before submitting personal data.
Please download this document to view the full Promotion of Access to Information Act for the Gold Club website.
The guide on how to use the Protection of Access to Information Act 2 of 2000, as amended [Oct 2021], can be accessed in the links provided below. This guide will specifically assist a person on how to access his/her personal information in terms of Section 23 of POPIA.
Should you have any queries about our privacy policy, please feel free to send us an email at informationofficer@thegoldclub.co.za.
For any queries related to the use of your personal information please complete this POPIA Request Form.
We are committed to safeguarding your privacy and the confidentiality of your personal information.
Should you have any complaint regarding the use of your personal information, or you feel like your rights that are protected in terms of POPIA are being infringed in any way, you can contact Gold Club’s Information Officer by completing this POPIA Complaint Form.